About the Opportunity
Key responsibilities include:
Employee Lifecycle Administration
- Coordinate onboarding, employment changes and offboarding.
- Maintain accurate, confidential employee records and compliance documentation.
- Respond to routine People & Culture enquiries and assist with employment contracts.
Performance and Development
- Coordinate quarterly one-to-one meetings and annual Performance Review & Development discussions with Support Workers.
- Administer Performance Improvement and Performance Management Plans, including documentation, scheduling and progress tracking.
- Monitor performance outcomes, maintain confidential records and identify development opportunities.
- Support workforce capability initiatives and provide guidance on performance expectations and organisational values.
Learning and Development
- Coordinate mandatory training, Learning Management System (LMS) compliance and employee enrolments.
- Arrange internal and external training, including First Aid, CPR and Manual Handling.
- Liaise with Scheduling/Rostering to ensure training requirements are met and provide LMS support.
Workforce Compliance and Quality
- Maintain workforce compliance registers, ensuring licences, qualifications and clearances remain current.
- Support compliance with NDIS Practice Standards, audits and quality reporting.
- Maintain workforce data to support quality assurance and continuous compliance.
Leave and Workforce Administration
- Administer employee leave and maintain accurate records.
- Support workforce planning, leave coordination and training attendance verification.
- Identify workforce compliance risks and maintain employee workforce data.
Employee Relations and HR Support
- Provide administrative support for employee relations matters and workplace investigations.
- Prepare HR documentation while maintaining confidentiality and procedural fairness.
- Support the implementation of People & Culture policies and escalate complex matters where required.
Systems and Reporting
- Maintain Employment Hero and other HR systems, ensuring data accuracy.
- Produce workforce and compliance reports and support system improvements.
- Coordinate employee system access and workforce information updates.
Employee Engagement and Culture
- Coordinate employee wellbeing, recognition and engagement initiatives.
- Support staff events, meetings and People & Culture communications.
- Promote a positive workplace culture aligned with organisational values.
General Administration
- Coordinate People & Culture calendars, meetings and documentation.
- Manage routine communications and workforce administration.
- Undertake other duties consistent with the role
About You
We are looking for someone with:
Essential:
- Qualification in business administration, human resources, or equivalent experience
- Experience in a Human Resources, People and Culture, or workforce administration role.
- Experience maintaining confidential employee records and HR systems.
- Experience administering performance, learning or compliance processes.
- Experience coordinating multiple priorities and deadlines.
- Experience producing reports and workforce information.
- Excellent organisation, prioritisation, and problem-solving ability
- High attention to detail and systems confidence (MS Office/HRIS)
- Current Driver’s Licence
- NDIS Worker Screening
- Working with Children Screening
- Current vaccination requirements as per HomePlace policy
- Ability to work collaboratively and independently
Desirable:
- Experience in disability, community services, health or not-for-profit sectors.
- Understanding of disability services / NDIS compliance
- Experience using Employment Hero or similar HRIS platforms.
- Experience supporting employee relations investigations.
- Experience working within NDIS-regulated environments.
