HomePlace support for Your Family Member

Who we are

Since 1989, HomePlace has been transforming the lives of people living with disability – and their families. We support people with intellectual and other disabilities across Adelaide SA to live safely, confidently and independently in places they are proud to call home.

We are proud to be a small organisation because it allows us to truly get to know:

  •  each person we support – their goals, interests, preferences, and support needs, and
  •  what each family’s hopes and goals are for their family member and their supports.

Types of Support

Home and Living

Community Participation

What we aim to achieve:

For your family member:

  • Improved skills and learning of new skills
  • To get out and about in their local and favourite communities
  • Meaningful roles at home and in their communities
  • A strong sense of safety and security
  • Opportunities to meet new people and make friends
  • Fulfilling work and/or activities

For you:

  • Peace of mind knowing your family member is safe and happy
  • More time and freedom for your own life

How we will support your family member and you:

  • A dedicated staff team
  • Consistent support from trained HomePlace staff. We don’t use external agency staff.
  • Collaborative planning, with you and your family member leading the way
  •  A HomePlace Senior Coordinator
  • Staff who support your family member to learn, grow, connect, build new friendships and take on new roles in their lives
  • Proactive communication with you and your family member’s support coordinator including reports for evidence for your family member’s NDIS plan reviews
  • Safety checks, audits and visits by senior staff, the CEO and Independent Visitors

FAQs

Our person-centred approach focuses on truly knowing each person we support — their goals, interests, preferences, and support needs — to expand their life roles, independence, opportunities for learning and joy, and to build community connections.

We call it “the HomePlace Way”. It is the cornerstone of everything we do.

Find out more about the HomePlace Way here

We provide supports every day of the week, and at all times of the day and night. Each person’s HomePlace Senior Coordinator work with them, their family, support network and support coordinators, to understand what supports they need, when they need them, and the NDIS funding they have. A HomePlace roster or ‘schedule of supports’ is designed for and with each person based on their unique picture of goals, interests, work, community activities, support needs and funding.

Learn more about our services here

Each HomePlace staff team is formed individually for and with each person we support. We build a team based on meeting and getting to know each person. We also meet with other key people in each person’s life. This is so that we can understand the complete picture of how the person wants to live their life and the range of supports they are seeking, including support they have from other organisations and people in their life. Our aim is to have staff in their team who match well to their personality, types of support they request, their interests, and community connections. We welcome involvement of each person and their family members/guardians in decisions about their staff team.

Safeguarding everyone, especially people living with disability, is at the heart of HomePlace. Our approach includes several unique elements to make sure each person is safe when they receive supports from us.

  • 100% of HomePlace staff have an NDIS clearance
  • 100% of HomePlace staff are vaccinated against COVID-19
  • Every person that we support has two or more HomePlace staff on their team
  • Every support worker is directly employed by HomePlace who know your family member well and are here for the journey with them

We aim to support each person to build connections in their communities — the more people they get to know and hopefully build friendships with, the more people will look out for their welfare, and the more they can develop new skills, explore new roles, and contribute to their community.

Every staff member has undergone a rigorous induction process to the HomePlace Way of providing supports, plus ongoing training, development and quality support coaching.

Each year (pending their consent), visits will be organised between each person HomePlace supports and our CEO and an Independent Visitor to ‘check-in’ to see how they are, whether they are happy with their HomePlace supports, and how we can be better.

Some people also choose to have safety measures provided by assistive technology, for example: seizure-detection watches and fall-detection mats.

HomePlace aims to exceed required standards. We do this by:

  • Quality support coaches

HomePlace invests in a detailed supervision, learning and coaching program for every staff member. Our model is unique, and an example of best practice in continuously improving support for people living with disability.

  • NDIS Audits every 18 months: We have received commendations for best practice.
  • HomePlace’s Independent Visitor Program: Visits are made by people experienced in the disability sector and who do not work for HomePlace. The purpose is to ensure the person that HomePlace is supporting is not only safe and healthy, but is receiving supports that are geared to their individual goals and building their confidence and skills. We do this to check that they are leading their lives as independently as possible, with supports that align to their service agreement they made with HomePlace.
  • Internal Service Audit Program: This is where a senior HomePlace staff member conducts audits of a person’s HomePlace supports, paperwork, goal achievement, and home safety.
  • Only employ and provide support through HomePlace staff who share the HomePlace values of:
    • Respect: Regard for the unique identity of the individual.
    • Safety: Protection against abuse, violence, neglect and exploitation.
    • Trust: Being honest and reliable.
    • Enduring Partnership: Building lives of meaning, value and belonging, by working together.

Are you interested in our support services?