For Housing and Specialist Disability Accommodation (SDA) Providers

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Who we are

HomePlace has been transforming lives since 1989.

We are a not-for-profit, NDIS – registered SIL provider.

We support people with intellectual and other disabilities to live safely, confidently and independently in places they are proud to call home.

We provide support and services across Adelaide, SA.

How are we different from you?

We support each person living with disability to live their lives with joy and purpose in the house/unit/apartment that you have sold/leased to them. We support them to bring their personal items to decorate the interior and garden areas to create a living space that they are proud to call ‘home’. We provide supports in-home and in the community, so that they can lead a life that has meaning and value to them.

We aim to partner with Specialist Disability Accommodation (SDA)/housing providers from the pre-design phase, all the way through to a person living with disability becoming your tenant and staying your tenant happily for a long time.

Some key things of importance to the people we support in their housing are:

Where it is:

In a community area that they are familiar and/or have easy access to.

What it is:

The design of the building, internally and externally, caters to their physical, sensory, and aesthetic needs now, and also enabling them to ‘age in place’.

Who you are:

A SDA/housing provider that not only aims to meet building standards, but truly designs and maintains dwellings that are accessible and affordable, and that ideally reflects the input of the person living with disability in the property design. That you deliver what you promise, and that you treat each person, both current and prospective tenants, with respect.

When it will be ready:

We know it is difficult to stick to predicted timelines. Your timely communication with your future tenants – and us as their support provider – is key. We commit to replicating this commitment to you as a key partner in making a positive difference to the lives of the people we support.

What we do to support you

We have a responsive Incident management and reporting system. If an issue/hazard has been observed in your property, we will support your tenant to report the issue/hazard to you as soon as possible.

We will support your tenant(s) to work with you to coordinate a time when you may need to assess the issue, or to coordinate technicians/tradespeople to address it, as soon as practicable. Your tenants will have a dedicated Senior HomePlace staff member – a “HomePlace Senior Coordinator”- who oversees their supports, supporting them to fulfil their responsibilities as a lessee.

What does HomePlace do to enable your property being fully tenanted?

All HomePlace supports are provided in a person-centred way. We invest considerable time in a matching process so that when people share their home, they are happy and secure in the knowledge that they can lead their lives in ways that are meaningful and enjoyable for them.

Our matching process takes time. We do not operate on a ‘filling a vacancy’ model but on finding a housemate that works and supports a positive living environment for them and their housemate(s) in the short and long-term. We support tenants to build skills in sharing their home.

We are keen to partner with you to identify potential new suitable housemates in the event a tenant decides to move out. We appreciate your urgency and will activate our matching process as soon as possible.

How does HomePlace help you to plan your next development?

All HomePlace supports are provided in a person-centred way. We have detailed knowledge of the people we currently support and their current and future housing goals.

We can help SDA and housing providers plan future developments by providing insights as to:

  • Where people we support are currently or likely to seek new housing over the next 1-3 years
  • What kind of support needs and associated NDIS SDA categories they would likely meet
  • Whether the property would likely be tenanted by people currently supported by HomePlace, or whether we would need to find new suitable people to support to match so that your property is fully leased
  • Support people living with disability to contribute their preferences into the design phase to ensure it is authentically tailored to their needs
  • Provide Support/Local Area Coordinators and Health Professionals with a prospective tenant’s support plans, housing goals, and reports to enable them to apply for relevant SDA funding with the NDIA
My name is Georgia and this is my HomePlace.
Watch Georgia's Story
My name is Kane and this is my HomePlace.
Watch Kane's story

FAQs

Our person-centred approach focuses on truly knowing each person we support — their goals, interests, preferences, and support needs — to expand their life roles, independence, opportunities for learning and joy, and to build community connections.

We call it “the HomePlace Way”. It is the cornerstone of everything we do.

Find out more about the HomePlace Way here

We provide supports every day of the week, and at all times of the day and night. Each person’s HomePlace Senior Coordinator work with them, their family, support network and support coordinators, to understand what supports they need, when they need them, and the NDIS funding they have. A HomePlace roster or ‘schedule of supports’ is designed for and with each person based on their unique picture of goals, interests, work, community activities, support needs and funding.

Safeguarding everyone, especially people living with disability, is at the heart of HomePlace. Our approach includes several unique elements to make sure each person is safe when they receive supports from us.

  • 100% of HomePlace staff have an NDIS clearance
  • 100% of HomePlace staff are vaccinated against COVID-19
  • Every person that we support has two or more HomePlace staff on their team
  • Every support is provided by a HomePlace staff member, we don’t use external agency staff

We aim to support each person to build connections in their communities — the more people they get to know and hopefully build friendships with, the more people will look out for their welfare, and the more they can develop new skills, explore new roles, and contribute to their community.

Every staff member has undergone a rigorous induction process to the HomePlace Way of providing supports, plus ongoing training, development and quality support coaching.

Each year (pending their consent), visits will be organised between each person HomePlace supports and our CEO and an Independent Visitor to ‘check-in’ to see how they are, whether they are happy with their HomePlace supports, and how we can be better.

Some people also choose to have safety measures provided by assistive technology, for example: seizure-detection watches and fall-detection mats.

HomePlace aims to exceed required standards. We do this by:

  • Quality support coaches

HomePlace has a detailed supervision, learning and coaching program for every staff member. Our model is unique, and an example of best practice in continuously improving support for people living with disability.

  • NDIS Audits every 18 months: We have received commendations for best practice.
  • HomePlace’s Independent Visitor Program: Visits are made by people experienced in the disability sector and who do not work for HomePlace. The purpose is to ensure the person that HomePlace is supporting is not only safe and healthy, but is receiving supports that are geared to their individual goals and building their confidence and skills. We do this to check that they are leading their lives as independently as possible, with supports that align to their service agreement they made with HomePlace.
  • Internal Service Audit Program: This is where a senior HomePlace staff member conducts audits of a person’s HomePlace supports, paperwork, goal achievement, and home safety.
  • Only employ and provide support through HomePlace staff who share the HomePlace values of:
    • Respect: Regard for the unique identity of the individual.
    • Safety: Protection against abuse, violence, neglect and exploitation.
    • Trust: Being honest and reliable.
    • Enduring Partnership: Building lives of meaning, value and belonging, by working together.

We aim to follow an 8-step process to find tenants/people living with disability who will lead contented lives in your property ensuring they become living spaces they are proud to call ‘home’.

1.

  • We will work together to ensure optimal communication
  • Promote positive participant experiences
  • Partner together to match suitable housemates to minimise any gaps in tenancy periods
  • Confirm values alignment

2.

  • Current demand for SDA
  • Likely future demand for SDA including where, what SDA category, number of people, and suitability for sharing supports

3.

  • Expectations and guidelines about how we work together

4.

  • Sharing information (with consent) to identify potential people who may match well and live together in a harmonious way
  • HomePlace commences introductions with potential tenants

5.

  • Identify, reach, and engage with potential new tenants and/or Support/Local Area Coordinators seeking SDA and Home and Living supports for their clients

6.

  • If timing allows, future tenants’ input is sourced and incorporated into building designs, where feasible
  • Progress updates and communication

7.

  • Planned and phased moving-in process, with HomePlace supporting tenants to follow a transition plan specific to them, including their household items of choice
  • Tenants supported to make the living environment their ‘home’

8.

  • Tenants supported to live and enjoy their home
  • Tenants supported to report any issues/hazards with the property
  • Tenants supported to coordinate times for SDA provider as landlord to engage technicians/tradespeople to address issues/hazards

 

Are you interested in our support services?