Quality Supports

Our person-centred approach focuses on truly knowing each person we support — their goals, interests, preferences, and unique support needs — to gain independence, discover new opportunities, and build meaningful connections within their community.

Our approach is:

  • Person-first – always
  • One person at a time
  • Respect, kindness, and safety, together
  • Based on our team bringing years of experience to supporting people living with intellectual and other disabilities
  • Creating and strengthening meaningful roles both in home and in the community

What does HomePlace do to make sure people living with disability receive quality support?

Person-Led Support Planning

Everything begins with person-centred and person-led planning. At HomePlace, we take the time to truly understand each person—their goals, interests, preferences, and support needs. The person we support leads the way, shaping their own vision for life.

Our role is to:

  • Help each person express their life goals
  • Coach and build their skills
  • Connect them with the right people, services, and community organisations to make their vision a reality

We focus only on the supports we do best from 1000’s of hours of experience:

  • Home and Living (including Supported Independent Living – SIL)
  • Community Participation
  • Innovative Shared Supports

 

Find out more about our Services and Supports here.

We have many ways to make sure we are meeting expectations. These are:

NDIS Audits every 18 months:

We have received commendations for Best Practice.

Internal Service Audit Program:

This is where a senior HomePlace staff member conducts an audit of a person’s HomePlace supports, paperwork, goal achievement, and home safety.

Quality support coaches

HomePlace invests in a detailed supervision, learning and coaching program for every staff member. We believe our model is unique, and an example of best practice.

HomePlace’s Independent Visitor Program:

Visits are made by people experienced in the disability sector and who do not work for HomePlace. The purpose is to ensure the person that HomePlace is supporting is not only safe and healthy, but is receiving supports that are geared to their individual goals and building their confidence and skills.

HomePlace staff:

We only employ and provide support through HomePlace staff who share the HomePlace values of:

  • Respect: Regard for the unique identity of the individual.
  • Safety: Protection against abuse, violence, neglect and exploitation.
  • Trust: Being honest and reliable.
  • Enduring Partnership: Building lives of meaning, value and belonging, by working together.
We are Julie and Anne-Marie and this is our HomePlace.
Watch Julie and Anne-Marie's Story
His name is Sam and this is his HomePlace.
Watch Sam's Story

Are you interested in our support services?

Other Services

Housing Opportunities

Providing the best possible support to enable people living with disabilities to create wonderful places that they are proud to call home, and so that they can take their rightful place at the heart of community is our passion.

  • See Housing Opportunities

Innovative Shared Supports

Launched on 9 September 2024, the BELLES began as a fun and creative idea for four ladies living with disability to share supports.

  • See Innovative Shared Supports

Participant Safety

Safeguarding everyone is at the heart of HomePlace. Our approach has unique elements to make sure each person is safe when they receive supports from us.

  • See Participant Safety